Course Details
Course Outline
1 - Course Introduction
Introductions and course logisticsCourse objectives
2 - Introduction to Troubleshooting
Identify the effects of a system problemDefine the scope of troubleshootingUse a structured approachUnderstand the principles of troubleshootingFollow a logical troubleshooting procedureExamine examples of troubleshooting
3 - Troubleshooting Tools
Use command-line tools to identify and troubleshoot problemsUse vSphere CLIFind and interpret important log filesUse VMware vRealize® Log InsightTM for log aggregation, efficient log search, and problem analysis
4 - Network Optimization
Explain the performance features of network adaptersExplain the performance features of vSphere networkingUse esxtop to monitor key network performance metrics
5 - Networking Troubleshooting
Identify the symptoms of network-related problemsAnalyze and resolve standard switch and distributed switch problemsAnalyze virtual machine connectivity problems and fix themExamine common management network connectivity problems and restore configurationsIdentify and prevent potential problems
6 - Storage Optimization
Describe storage queue types and other factors that affect storage performanceUse esxtop to monitor key storage performance metrics
7 - Storage Troubleshooting
Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS, VMware vSAN™, and VMware vSphere® Virtual Volumes™) connectivity problemsAnalyze storage-related logsAnalyze hardware malfunction and software misconfiguration scenariosIdentify multipathing-related problems, including permanent device loss (PDL) and all paths down (APD)Analyze possible causes, recover from the faulty conditions, and restore storage visibility
8 - CPU Optimization
Explain the CPU scheduler operation and other features that affect CPU performanceExplain NUMA and vNUMA supportUse esxtop to monitor key CPU performance metrics
9 - Memory Optimization
Explain ballooning, memory compression, and host-swapping techniques for memory reclamation when memory is overcommittedUse esxtop to monitor key memory performance metrics
10 - vCenter Server Performance Optimization
Describe the factors that influence vCenter Server performanceUse VMware vCenter® Server Appliance™ tools to monitor resource usage
11 - vSphere Cluster Troubleshooting
Identify and recover from problems related to VMware vSphere® High AvailabilityAnalyze and troubleshoot various types of vSphere vMotion problems related to virtual machine migrationsDiscuss and recover from VMware vSphere® Distributed Resource SchedulerTM problems to achieve proper function and balanced resource useExamine vSphere cluster failure scenarios and possible solutions
12 - Virtual Machine Troubleshooting
Analyze and resolve common virtual machine snapshot problemsIdentify possible causes and resolve virtual machine power-on problemsTroubleshoot virtual machine connection state problemsResolve problems seen during VMware Tools™ installationsExamine failure scenarios and provide solutions
13 - vSphere Security
Configure ESXi host access and authorizationSecure ESXi, vCenter Server, and virtual machinesUse VMware Certificate Authority to configure vSphere certificate managementConfigure vSphere to encrypt virtual machines, core dumps and VMware vSphere® vMotion® migrations
14 - vCenter Server and ESXi Troubleshooting
Understand the vCenter Server and VMware Platform Services Controller™ architecture in vSphere 6.xIdentify and resolve authentication problemsTroubleshoot VMware Certificate Authority and certificate problemsAnalyze and fix problems with vCenter Server servicesAnalyze and fix vCenter Server database problemsIdentify VMware vCenter Server® High Availability problemsExamine ESXi host and vCenter Server failure scenarios and resolve the problems
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Target Audience
Experienced system administrators, system engineers, and system integrators
Prerequisites
Other Prerequisites
This course requires the completion of one of the following prerequisites:
Understanding of concepts presented in the VMware vSphere: Install, Configure, Manage [V6.7] course
Equivalent knowledge and administration experience with ESXi and vCenter Server
Experience with working at the command prompt is highly recommended.